FAQs

Please see our Services page for a complete listing fees.

If you don’t see your location on our Service Area Map, give us a call. We’ll try to accommodate you.

Give us a call at (757) 230-7960 or use the Contact Us form on this site. We’ll arrange a time for me to visit you and your pets in your home, so we can get to know each other. I’ll answer any questions you have and go over all the details for your pets’ care and your home’s security while you’re away.

We ask that the services be paid in full on or before the date of your scheduled service.

We accept cash, checks, and major credit cards: MasterCard, VISA, American Express, and Discover.

We specialize in dogs and cats, but we also have experience with horses, birds, reptiles, and fish. We like new challenges, so ask us about your special pet and we’ll see if we can work with you.

Our walkers will visit up to four times a day, depending on your needs. Morning visits are between 7:00 – 9:00 a.m.; midday visits are between 11:00 a.m. – 2:00 p.m.; evening visits are between 5:00 p.m. – 7:00 p.m.; and late night visits are between 7:00 p.m. – 9:00 p.m.

Yes, our company is fully insured and bonded.

Yes, for their safety and ours, we ask that all required vaccinations are up-to-date.

Yes. It’s a state law that dogs must be on a leash when they’re not on the owner’s property.

Give us a call! We want to make sure your pets are cared for and will continue service until you’re back. We carry a cell phone, so you can reach us 24/7.

We’ll give you a reminder call, email, or text (your preference) 2 or 3 days before your scheduled service. We do have a cancellation policy that we ask you to observe in order to respect our time and avoid unnecessary charges.

Our best advertising is word-of-mouth from satisfied customers. Please refer a friend and you’ll receive a $15 credit for a 20-minute dog walk.