Cancellation Policy
Dog Walking Williamsburg
1
Daily/Weekly/Monthly Services
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24-hour advance notice is required for cancellations on all days other than national/federal /local holidays in order to receive a full credit towards future services.
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Any cancellation made less than 24 hours before the scheduled service will not be refunded or credited.
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If a cancellation has not been submitted and our sitters arrive at your home to provide care, your account will be charged the visit fee.
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Acts of God will be considered on a case-by-case basis.
2
Vacation Travel Services
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48 hours notice is required for cancellations for vacation services.
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Any cancellation made less than 72 hours before the scheduled service will not be refunded or credited.
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Acts of God will be considered on a case-by-case basis.
3
Holiday Services
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A 7-day advanced notice is required for cancellations on national/federal/local holidays, including the week before Thanksgiving and the week before Christmas in order to receive a full credit toward future services.
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Any cancellation made outside of 7 days will not be refunded or credited.
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Acts of God will be considered on a case-by-case basis.